FAQ
Ordering Information
- Will I be charged sales tax on my order?
- How do I find out if an item is in stock?
- How do I order on-line?
- What is the standard delivery schedule for orders?
- What credit cards do you accept for payment?
Shipping Information
- How will my order ship?
- How much will I be charged for Shipping and Handling?
- Do you ship to Canada or International Destinations?
- How do I change my shipping address?
Return Policy
Will I be charged sales tax on my order?
Yes, all orders are subject to state tax as required by law. The exact amount of sales tax applied to your online order will appear in the order review screen once you have entered your zip code. All Canadian orders will be charged sales tax based on Province.
How do I find out if an item is in stock?
Please go to the CONTACT PAGE and e-mail or call us to see if we have your size available.
Click on your organization on the pull down menu. It will direct you to your Order page. Then click on your size. If you do not see your organization listed in the pull down menu provided, please visit our Contact Us page and request you organization to be listed.
What is the standard delivery schedule for orders?
Because most of our products are custom made to order, we require six (6) to eight (8) weeks production time from the date of order receipt. We offer these blazer 3 times year. However, we do carry a limited number of blazers in stock. If you wish to inquire about the availability of a particular blazer in stock, please go to the Contact Us page and e-mail or call. All in-stock items will be shipped within three (3) working days from date of order entry. We also offer the opportunity to do a fundraiser for your organization. We will give a % of the sales to you or your favorite charity. Please contact us for more information about this program,
What credit cards do you accept for payment?
We accept MasterCard, Visa, Discover, and American Express.
All orders will ship via UPS/FedEx Ground.
How much will I be charged for Shipping and Handling?
Our standard shipping and handling fee for all U.S. orders is $8.00. If you require expedited shipping, please click on the Contact Us link and e-mail your request. Rates vary with shipping time.
Do you ship to Canada, or International Destinations?
Yes, we do ship to Canada, and Internationally. International delivery times vary. Place your order with a Customer Service Representative by clicking on the Contact Us link.
How do I change my shipping address?
You can change your shipping address by going to the Contact Us link and e-mail your changes.
What is the Return / Exchange Policy?
We accept exchanges for size corrections. There are no special catches or exceptions. All we ask is that you send the items back to us unworn, and unwashed. Please return merchandise in its original condition and original packaging with all tags still attached.
You can return or exchange your purchase for up to 30 days from the purchase date. All returns will be refunded to your original method of payment.
Once your return is received and inspected by our warehouse staff (usually within 72 hours of receipt), we will process your refund and apply a credit to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
